Healthcare

Richard L. Gelb

Bristol-Myers Squibb Company · 1972–1994

The Clairol heir who turned a stalled toiletries house into the world's second-largest drug maker, and learned that scale, won by merger, is only the beginning.

Overview

Richard L. Gelb did not found Bristol-Myers, and he was not even sure he wanted to work there. He arrived in 1959 as a condition of the deal in which the company bought Clairol, the hair-color business his parents had built, and he came reluctantly, a son obliged to mind the family's largest asset inside someone else's corporation [1][2]. Over the next thirty-five years he made the corporation his own, first by running Clairol so well that he was pulled upstairs, then by seizing the top job in 1972 when Bristol-Myers had stumbled, and finally by engineering one of the largest mergers in the history of the pharmaceutical industry [2][3][6].

When Gelb became chairman and chief executive in 1972, Bristol-Myers was a consumer-products company in trouble: a string of new-product failures in the late 1960s had drained its cash and depressed its stock [2][6]. His response was not retreat but two simultaneous bets. He poured roughly $400 million into advertising the brands that worked, Bufferin, Excedrin, Ban, Clairol, defending the cash-generating toiletries and over-the-counter franchises that funded everything else [2][6]. And he steadily tilted the company toward ethical pharmaceuticals and medical devices, buying the orthopedics maker Zimmer in 1972 and the dental-products firm Unitek in 1978, while building research muscle around the Mead Johnson nutritional and drug business the company had acquired in 1967 [2][6].

The pivot took two decades, but it culminated in a single stroke. In July 1989 Gelb and his longtime friend Richard M. Furlaud, chief executive of the venerable Squibb Corporation, announced a roughly $12 billion stock-swap merger of their two companies [4][5]. The deal created Bristol-Myers Squibb, with combined annual sales approaching $9 billion and pharmaceutical revenue above $4 billion, at a stroke the second-largest drug company on earth, trailing only Merck [4][5][7]. Gelb became chairman and chief executive of the combined enterprise; Furlaud became president and ran the pharmaceutical business [4][5]. The fit was unusually clean: Squibb brought the blockbuster cardiovascular drug Capoten and a strong European presence, Bristol-Myers brought cancer and consumer franchises and deep U.S. distribution [5][6].

The years that followed validated the bet. Under the merged company Bristol-Myers Squibb brought to market a remarkable run of medicines: Pravachol for cholesterol (FDA approval 1991), the AIDS drug Videx/ddI (1991), and above all Taxol, the ovarian- and breast-cancer agent originally derived from the bark of the Pacific yew, cleared by the FDA in the early 1990s [6][7][9]. By the end of 1993, the last full year of Gelb's tenure as chief executive, worldwide revenues reached about $11.4 billion [6][7]. Taxol would become one of the best-selling cancer drugs in the world, and the company's pharmaceutical pipeline became its center of gravity, exactly the transformation Gelb had spent a career engineering [6][7].

Gelb's standing in the industry rested less on a single invention than on temperament: a reputation for steadiness, ethics, and the long view in a business prone to hype. Harvard Business School, naming him among its 20th-century business leaders, credited him with redirecting Bristol-Myers away from personal care toward pharmaceuticals and delivering "stellar financial returns and extraordinary growth" [8]. He stepped down as chief executive at the end of 1993 and as chairman in 1995, handing the company to Charles A. Heimbold Jr.; the corporation honored him by naming its Wallingford, Connecticut, research campus the Richard L. Gelb Center for Pharmaceutical Research and Development [3][6].

He was also, in the New York manner of his generation of executives, a civic figure as much as a corporate one, vice chairman of Memorial Sloan-Kettering Cancer Center, a director of The New York Times Company and the Federal Reserve Bank of New York, and a co-founder of the New York City Police Foundation [1][3]. Diagnosed with cancer in 1986, he ran one of the world's great cancer-drug companies for years while privately fighting the disease, and he died of it in 2004 [1][2].

Early Life & Path

Richard Lee Gelb was born on June 8, 1924, in New York City, the eldest son of Lawrence M. Gelb, a chemist and entrepreneur, and Joan Gelb (professionally, Joan Clair) [1][2]. The family fortune was a bottle. In 1931 Lawrence and Joan founded Clairol after Lawrence encountered a one-step hair-coloring formulation in France; the company's name fused Joan's professional name with the word "oil," and over two decades it transformed American hair color from a furtive vice into a mass consumer product [1][2]. Richard grew up inside that business and its marketing, the family enterprise that would later carry his name into the boardroom of a far larger company.

He was educated at Phillips Academy in Andover, then Yale University, and then Harvard Business School, the standard finishing sequence of the mid-century corporate elite [1][2]. At Yale he studied science before turning toward economics; at Harvard he absorbed the disciplines of advertising, manufacturing, and finance that would define his management style [2]. He came of age during the Second World War and entered the family company after his schooling, learning the toiletries trade from the inside as Clairol grew into the dominant force in American hair coloring [1][2].

The hinge of his life was 1959. Bristol-Myers, then primarily a maker of toiletries and household and over-the-counter products, acquired Clairol, and acquired, as part of the bargain, the founder's capable son [1][2]. Gelb stayed on to run the Clairol division and was named a director of Bristol-Myers in 1960 [1][3]. He had not sought a career inside a large diversified corporation; he had inherited one. But he proved so effective at running Clairol that he was promoted to executive vice president and then, in 1967, to president of the whole company under chairman Gavin K. MacBain, the launching point for the turnaround he would lead five years later [2][6].

Career Timeline

  1. 1924Born June 8 in New York City, eldest son of Clairol founders Lawrence M. and Joan Gelb [1][2].
  2. 1931His parents found Clairol, the hair-coloring company that becomes the family's signature business [1][2].
  3. 1959Bristol-Myers acquires Clairol; Gelb joins Bristol-Myers to run the Clairol division [1][2].
  4. 1960Named a director of Bristol-Myers [1][3].
  5. 1967Becomes president of Bristol-Myers under chairman Gavin K. MacBain [2][6].
  6. 1972Becomes chairman and chief executive officer amid a slump from late-1960s product failures; acquires the orthopedics maker Zimmer [2][6].
  7. 1976Adds the chairmanship in full; begins a sustained tilt toward pharmaceuticals and medical products [1][6].
  8. 1978Acquires Unitek, expanding into dental products as part of the move into health care [2][6].
  9. 1989In July, announces a roughly $12 billion stock-swap merger with Squibb Corporation; the deal closes in the fall, creating Bristol-Myers Squibb [4][5].
  10. 1991Bristol-Myers Squibb wins FDA approval for the cholesterol drug Pravachol and the AIDS drug Videx (ddI) [6][7].
  11. 1993Taxol, the yew-derived cancer drug, reaches the market; worldwide revenues reach about $11.4 billion as Gelb steps down as CEO at year's end [6][7].
  12. 1995Retires as chairman, succeeded by Charles A. Heimbold Jr.; the Wallingford, Connecticut research campus is named the Richard L. Gelb Center [3][6].
  13. 2004Dies April 4 of cancer in New York, having fought the disease privately since 1986 [1][2].

Key Ventures & Innovations

  • The Clairol franchise

    Gelb's inheritance and proving ground. The hair-color business his parents founded in 1931 became Bristol-Myers' in 1959, and Gelb's skill running it, turning a family product into a mass consumer brand, earned him the executive track that carried him to the top of the parent company [1][2].

  • The 1972 turnaround

    Inheriting a company hurt by late-1960s product failures, Gelb defended the cash machines, spending roughly $400 million advertising Bufferin, Excedrin, Ban, and Clairol, while steering profits into pharmaceuticals and devices, a two-front strategy of milking the old to fund the new [2][6].

  • Building the health-care company (Zimmer, Unitek, Mead Johnson)

    Acquiring Zimmer (orthopedics, 1972) and Unitek (dental, 1978), and developing the Mead Johnson nutritional and drug business, Gelb spent two decades converting a toiletries house into a diversified health-care enterprise centered on medicine [2][6].

  • The Squibb merger (1989)

    The capstone. Gelb and his friend Richard M. Furlaud combined Bristol-Myers and the 1858-founded Squibb in a roughly $12 billion stock swap, creating a company with sales near $9 billion and the world's number-two pharmaceutical position behind Merck [4][5][7].

  • The Taxol era

    Under the merged company, Bristol-Myers Squibb commercialized Taxol, the ovarian- and breast-cancer drug derived from Pacific yew bark, alongside Pravachol and the AIDS drug Videx, the pharmaceutical pipeline that became the company's identity and the vindication of Gelb's strategy [6][7][9].

Dick will never be replaced; he can only be succeeded.
The New York City Police Foundation, which Gelb co-founded, on his death in 2004, a tribute carried in his New York Times obituary.

From the Record

We are confident that by combining our respective strengths in pharmaceuticals, healthcare, consumer products and nutrition, we will create an even stronger competitor in the healthcare industry of the 1990s.
Joint statement of Bristol-Myers and Squibb announcing their merger, July 27, 1989 (United Press International)
Through his unique commitment, dedication and love, Dick guided us with a moving force of spirit. In helping to found our organization, he transformed an idea as a spark, into what became the New York City Police Foundation, a light that shone for cities across the nation. Dick will never be replaced; he can only be succeeded.
Memorial tribute of the Trustees of the New York City Police Foundation, in Richard Gelb's obituary notices, The New York Times, April 2004

What Operators Can Learn

  • 01

    Fund the future from the present

    Gelb did not abandon the unglamorous toiletries and OTC brands; he advertised them aggressively and used their cash to bankroll the costly migration into pharmaceuticals. The old business paid for the new one.

  • 02

    A merger of equals works best between trusted equals

    The Bristol-Myers–Squibb combination went smoothly in part because Gelb and Furlaud had been friends for twenty-five years and had quietly talked it over for three. Relationship, not just spreadsheet, made the fit clean.

  • 03

    Scale is a means, not an end

    Becoming the world's number-two drug maker mattered only because it bought the research mass to produce Taxol, Pravachol, and the rest. Gelb pursued size as a way to afford discovery, not as a trophy.

  • 04

    Reputation compounds like capital

    Gelb's standing for ethics and steadiness over decades was an asset the company spent for years after, and a reminder, given the channel-stuffing scandal that engulfed his successors, of how quickly that capital can be squandered.

Legacy

The company Richard Gelb left behind was the inverse of the one he joined. He inherited a maker of deodorant and hair dye and bequeathed the world's second-largest pharmaceutical enterprise, anchored by Taxol, Pravachol, Capoten, and a research engine that the 1989 Squibb merger had given the scale to sustain [5][6][7]. Harvard Business School lists him among the century's notable business leaders precisely for that redirection, away from personal care, toward medicine, and for the "stellar financial returns" that accompanied it [8]. The Richard L. Gelb Center for Pharmaceutical Research and Development in Wallingford, Connecticut, carried his name on the very function he had spent his career enlarging [3].

His legacy also carries a shadow that arrived after he left. In the early 2000s, under later management, Bristol-Myers Squibb was caught inflating sales through "channel stuffing" and improper accounting, settling fraud charges for $150 million in 2004, the year Gelb died [2]. The contrast sharpened the memory of his own reputation for probity: a former employee, in his obituary's guest book, called him "the best and most respected CEO BMS has ever had" [1]. Beyond the company, Gelb's civic life, Memorial Sloan-Kettering, the New York City Police Foundation he co-founded, board seats at The New York Times Company and the New York Fed, embodied a now-rarer model of the chief executive as steward of his city as well as his shareholders [1][3]. Having quietly battled cancer from 1986 while running a great cancer-drug company, he died of it in 2004, at seventy-nine [1][2].

Further Reading

  • International Directory of Company Histories, Vol. 9: Bristol-Myers Squibb Company, Tina Grant (ed.) (1994)

    The standard reference history of the company, tracing Gelb's 1972 turnaround and the 1989 Squibb merger in documentary detail.

  • The Story of Taxol: Nature and Politics in the Pursuit of an Anti-Cancer Drug, Jordan Goodman and Vivien Walsh (2001)

    Cambridge University Press history of Bristol-Myers Squibb's signature cancer drug, the medicine that defined the post-merger company.

  • The Legend of Bristol-Myers Squibb, Jeffrey Rodengen (1999)

    An illustrated corporate history covering the Gelb era and the creation of Bristol-Myers Squibb.

  • White Coat, Black Hat: Adventures on the Dark Side of Medicine, Carl Elliott (2010)

    Critical context on the pharmaceutical industry Gelb helped build into a giant, including marketing and pricing pressures.

  • Making Medicine, Making Money, Donald Drake and Marian Uhlman (1993)

    Contemporary journalistic account of the drug industry at the moment Bristol-Myers Squibb became its number-two player.

Sources

  1. 1.Richard Gelb Obituary, The New York Times (via Legacy.com), April 6, 2004, newspaper
  2. 2.Tina Grant (ed.), International Directory of Company Histories, Vol. 9: Bristol-Myers Squibb Company, St. James Press, 1994, book
  3. 3.Bristol-Myers' Wallingford facility named the Richard L. Gelb Center for Pharmaceutical R&D, LifeScienceHistory.com, 1995, archive
  4. 4.Bristol-Myers and Squibb announce merger pact, United Press International (UPI Archives), July 27, 1989, newspaper
  5. 5.This month in 1989: the creation of Bristol-Myers Squibb, PMLiVE / Pharmaceutical Marketing, 2014, journal
  6. 6.Jeffrey L. Rodengen, The Legend of Bristol-Myers Squibb, Write Stuff Enterprises, 1999, book
  7. 7.Company History Timeline (entry for 1989; Taxol, Pravachol, Videx), Bristol Myers Squibb (corporate archive), 2020, archive
  8. 8.Harvard Business School, Richard L. Gelb, 20th Century Leaders profile, Harvard Business School, Leadership Initiative, c. 2010, archive
  9. 9.Jordan Goodman and Vivien Walsh, The Story of Taxol: Nature and Politics in the Pursuit of an Anti-Cancer Drug, Cambridge University Press, 2001, book

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